Case Study 01

E‑Commerce Growth & Operations

Integrated management of a Saudi e‑commerce store, connecting operations, sales, customer service, and retention to support sustainable growth.

Industry
E-commerce
Service
Integrated e-commerce management
Market
Saudi Arabia
E-Commerce Growth & Operations case study: 3.16M SAR annual store sales from integrated management of a Saudi e-commerce store. Results: 3.16M SAR total sales, 14.1K orders, 15.5% repeat purchase rate, 14.1% abandoned cart recovery rate.

Documented results

3.16M SAR

Annual store sales

Orders
14.1K
Repeat purchase rate
15.5%
Abandoned cart recovery rate
14.1%

Scope of work

Integrated e-commerce management covering operations, sales, customer service, and retention.

  • Operations
  • Sales
  • Customer service
  • Retention